Choosing the Perfect Home Improvement Contractor: 7 Must-Have Qualities
Starting on a home improvement project can be an exciting way to enhance your home's aesthetic and functionality....
We’ve compiled a comprehensive list of frequently asked questions to provide you with quick answers and valuable insights. From how to find the right contractor to understanding our platform’s features, we’ve got you covered.
Please explore our FAQ section to gain valuable insights into achieving a smooth home improvement journey. If you still have questions, don’t hesitate to reach out. Our dedicated support team is here to assist you through every stage of the process, ensuring a stress-free and fulfilling experience!
Yes. Customers can requests bids, submit tickets and schedule services for no charge on our platform.
Any contractor that submits proof of insurance will receive a Pocket insured check mark which will indicate that the contractor has submitted proof of insurance.
Absolutely! We prioritize the security and confidentiality of your information when submitting a ticket. We have implemented robust measures to safeguard your data, utilizing encryption protocols and following industry best practices. Rest assured that your information is in safe hands, allowing you to confidently connect with contractors and address your home improvement needs. Your privacy and security are our top priorities.
No. The customer controls the hiring process. There are never pestering calls or emails that will occur after service is completed.
Payments for services are always made by the customer directly to the contractor. Pocket is a tool that provides the customer with top rated contractors in their area.
Yes. All contractors have a profile where you can rate and write a review after services have been completed and a ticket has been closed.
Pocket uses a 5 star rating system to allow customers to compare skilled contractors.
All Pocket Pros are able to set up a profile page and showcase their work. All profiles go through a review before they are viewable to the customer.
Pocket only performs background checks on the contractors that wish to become Pocket Pro validated. All contractors who have undergone a background check will receive a Pocket validated check mark.
Expert Hub
Whether you’re looking for guidance on finding reliable contractors, tackling DIY projects with confidence, or staying up-to-date with the latest trends in home improvement, Expert Hub has you covered. Our goal is to provide you with the resources you need to unlock the full potential of your home.
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